Delete your Chatular account
You can delete your Chatular account and its data yourself, from the app or the website, in under a minute. No email or waiting period.
Delete from the app or website
- Open Chatular and sign in with the account you want to delete.
- Open the account menu at the top right and choose Settings.
- Open the Account tab.
- Choose Delete account and confirm.
You are signed out immediately and the account cannot be reopened.
Ask us to delete it for you
If you cannot sign in, email support@chatular.com from the address on the account with the subject "Delete my account". We confirm the request by replying to that address and delete the account within 30 days.
What is deleted and what is kept
- Deleted straight away: your sign-in record (sign-in method and password-less link), your access to every conversation and file, and your shared links, which stop working at once.
- Deleted within 30 days: your conversations, the images and documents you uploaded, the images and files created for you, and the name, email and photo on your profile. Backups expire on their normal schedule afterwards.
- May be kept: operational logs needed for security and abuse prevention, records we must keep by law, and prompts or replies already used to improve our AI models, as described in Section 07 of theprivacy policy. Nothing kept can be used to sign in as you.
Conversations started without an account are not linked to you, so deleting an account does not remove them.
Questions? Contact us or read the full Privacy Policy & Terms.